service quality and customer satisfaction. Within GNE, the Service Experience Strategy team is focused on transforming... field. 2) 5 years of experience in program strategy, customer support transformation, chatbot strategy, or similar roles...
TikTok Shop's Governance and Experience (GNE) team is a global, mission-driven group dedicated to building a safe, fair... experience for millions every day. We are looking for talented individuals to join our team in 2026. As a graduate...
Program Manager who can focus on the analysis of customer's experience barriers and design the compensation strategy...-class service and experience for customers, sellers and creators. We are looking for a Customer Experience Recover Strategy...
-class service and experience for customers, sellers and creators. As a project intern, you will have the opportunity... customer service domain, driving deep integration between technology and business to enhance user experience of automation...
service quality and customer satisfaction. We are looking for a Seller Governance Program Manager to join our Governance... experience. 2) Experience in program manager and collaborating with cross-functional teams to drive end results. 3) Passion...
-class service and experience for customers, sellers and creators. We are looking for a Model Quality Assurance Program...E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe...
-class service and experience for customers, sellers and creators. We are looking for an Automation Operations Product... service domain, driving deep integration between technology and business to enhance user experience of automation solutions...
- Bachelor's degree or above. - Relevant experience in self-service, chatbot or automation-related working experience...E-commerce's Governance and Experience (GNE) is a global team responsible for maintaining a safe and trustworthy...
Experience Team aims to deliver trustworthy and exceptional experiences to all users of TikTok Shop. We seek a Program Manager... among functional teams. 6) Proactively engage with internal functions, such as Governance and Experience-Service Delivery...