of UCCE components such as ICM, CVP, CUIC, Finesse, CCMP, VVB, CUSP Configuration of UCCE components Consulting skills... with excellent verbal and written communication and presentation skills Basic troubleshooting and design skills of UCCE components...
About the Role We are seeking an experienced Systems Engineer to help design, implement, and optimize our contact... UCCE, Avaya) Strong understanding of contact center call flows, IVR design, and omnichannel routing. Hands...
, APIs, and features. Proficiency in designing and developing IVR applications using Cisco UCCE, CVP, and VXML. SQL Server... with voice and speech technologies (ASR, TTS). Required Skills Google Dialog Flow, Unified Contact Center Enterprise(UCCE...