WFM - RTA (Real Time Adherence) A WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively... schedules in real-time by adding or removing agents from queues based on call volume fluctuations. Break management: Ensure...
WFM - RTA (Real Time Adherence) A WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively... schedules in real-time by adding or removing agents from queues based on call volume fluctuations. Break management: Ensure...
challenges. Here are the details on this position. Your role in our mission A WFM RTA (Workforce Management Real-Time Analyst... high call volumes or staffing shortages. System management: Utilize workforce management software to monitor real-time...
challenges. Here are the details on this position. Your role in our mission A WFM RTA (Workforce Management Real-Time Analyst... high call volumes or staffing shortages. System management: Utilize workforce management software to monitor real-time...
travel advisories in real time, based on guidance from the Security Intelligence Team. Administrative & Stakeholder.... As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled...
travel advisories in real time, based on guidance from the Security Intelligence Team. Administrative & Stakeholder.... As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled...
with SMEs and team members, asking clarifying questions and engaging in real-time discussions. Logical problem-solving...-functional teams. Experience in conducting live training sessions and participating in real-time team meetings. 4. Technical...
of data. Excellent time management and flexibility to meet deadlines. Customer-focused attitude. Bachelor’s degree... encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder...
We are seeking a skilled Vulnerability Analyst to join our TSSI Cyber Defence Security team. This role is focused on executing... during crisis management. Research zero-day vulnerabilities and update scanning strategies accordingly. Document standard...
to date. Collaborate with the Managed Service Provider’s Workforce Management team to align schedules with interval-level forecasts... and business needs, including shift coverage and time-off planning. Support the real-time team by monitoring daily performance...
Mission: Monitoring, detection, and analysis of potential intrusions in real time and through historical trending...Job Description: Description: SOC L3 Analyst will be part of Airbus Digital function, which is building...
Job Title: Analyst - Credit and Collection Summary: The Global Shared Service Center (GSS-BLR) for Momentive... for their team members in handling problem accounts. Should be willing to take over additional responsibilities from time to time...
Job Category: Analysts Job Description: As part of Risk Management and Compliance, you are at the center of keeping... risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities...
and seamless data delivery with real time data validation Minimum Qualification Requirements: Minimum Bachelor’s degree... medicines to those who need them, improve the understanding and management of disease, and give back to our communities through...
and seamless data delivery with real time data validation Minimum Qualification Requirements: Minimum Bachelor’s degree... medicines to those who need them, improve the understanding and management of disease, and give back to our communities through...
Analyst! The Real-Time Monitoring Analyst is responsible for overseeing the operational performance of a U.S.-based call... impact performance. The Real-Time Monitoring Analyst will work closely with the WFM Manager and operational teams to ensure...
Journey Optimizer, Adobe Target, RTCDP (Real-Time Customer Data Platform), and CJA (Customer Journey Analytics... omnichannel customer journeys using AJO, Adobe Target incorporating real-time triggers and segmentation to support campaign...
with a passion for solving real customer problems. Working closely with the Product Manager, you will help shape the product vision...(s) to foster collaboration and rapid decision-making. Define release time-boxes and Minimum Viable Product (MVP) criteria...
following responsibilities via real-time chat, asynchronous messaging and phone calls: Provide all type of customer support... routine to complex customer enquiries involving billing, account management, sales/modify/move orders, simple fault management...
data and allows customers to view full details in real time, including event-level data, dates, options, terms... focused with good time management and personal organizational skills. Ability to build & maintain strong relationships...