: Reporting to the Manager of Workforce Management Performance and Strategy, the Workforce Management Real Time Specialist... is responsible for providing real-time and intraday management of vendor and internal agents and of call center queues. This role...
) Job Summary: Reporting to the Manager of Workforce Management Performance and Strategy, the Workforce Management Real Time... Specialist is responsible for providing real-time and intraday management of vendor and internal agents and of call center queues...