-Time Analyst - 90064939 - Washington Date: Jul 17, 2025 Location: Washington, DC, US, 20001 Philadelphia, PA..., DC SUMMARY OF DUTIES: The Workforce Management Real-Time Analyst (RTA) is responsible for monitoring and recommending...
OF DUTIES: The Workforce Management Real-Time Analyst (RTA) is responsible for monitoring and recommending actions to optimize... operational performance for voice agents throughout the Care Center in real-time, ensuring service levels and KPIs...