services on an ongoing basis, helping them to adopt, expand, optimize and maintain their use of Zendesk products as their own... for configuring Zendesk solutions and consulting on configuration best practices for our global portfolio of managed services...
Job Description About Zendesk Zendesk is the world’s leading Customer Experience and Support Platform... and we are growing quickly with a suite of products our customers love! Zendesk makes customer service better. We build software to meet...
with their business objectives through the effective use of Zendesk functionalities. Owning the end-to-end technical delivery... of specific customer implementation projects. Delivering comprehensive, complex implementations of contact centers with Zendesk...
Operations & Issue Resolution Handle incoming tickets / requests via Zendesk or ServiceNow (SNOW) platforms. Ensure credit...
management tools e.g.: Jira/Azure boards/Wrike/Zendesk/Workfront etc Microsoft Office SharePoint Working knowledge of HTML...
/ticketing tools (e.g., Zendesk, ServiceNow, Freshdesk, Jira) Ability to work independently with minimal supervision...
/ticketing tools (e.g., Zendesk, ServiceNow, Freshdesk, Jira) Ability to work independently with minimal supervision...
solution delivery engagements Experience with working on Jira, Zendesk and similar tools. Extensive experience working...
and troubleshooting Navigate and manage Zendesk ticketing workflows for internal collaboration, task resolution, and client support..., Looker Studio Whatagraph for reporting Unbounce for landing page creation and script editing Zendesk for ticketing...
email communication (90- 100 emails daily).- Proficiency in using CRM systems and customer service tools (e.g., Salesforce, Zendesk...
or using AI-driven workflows in daily technical support operations. Familiarity with support platforms like Zendesk... like Zendesk is a plus. Experience in the recruiting or staffing industry is a plus. **This role requires...
, as well as technical novices. You’ve used ticketing systems such as Zendesk, JIRA, Salesforce or other. You have a technical...
, as well as technical novices. You’ve used ticketing systems such as Zendesk, JIRA, Salesforce or other. You have a technical...
. Experience with ITSM Platform / Tools: JIRA Service Desk, Zendesk. Take ownership of customer issues reported...
and Zendesk Internal Processes & Knowledge Build and sustain strong relationship with Product Strategy Department on product..., deployment playbooks, WIKI articles and Visualfabriq Academy / University materials Zendesk How to Apply: Interested...
in using tools to support daily processes like Atlassian, Microsoft, ProdPad and Zendesk Project management certification (PMI...
in using tools to support daily processes like Atlassian, Microsoft, ProdPad and Zendesk How to Apply: Interested candidates...
around industry knowledge and for technology Experience with Freshdesk/Zendesk and tools like Postman/Observe is a plus Passion...
such as Zendesk, Jira, Salesforce, or NetSuite is preferred. Proficient in Microsoft Office Suite include advanced power apps...
or ticketing systems like Zendesk is a plus Preferred Skills Knowledge of data transformation (e.g. using python pandas...