time zone) At Zendesk, we create software that powers exceptional customer service. Our easy-to-use & AI powered tools... through the Zendesk Platform. In this role, you’ll craft intuitive design solutions that simplify complexity, reduce...
Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the... growth, align with customer goals, and deepen Zendesk’s impact across the SMB landscape. What you will do: Drive top-line...
Zendesk sales cycle. SC’s must be both sales focused and technically savvy. They must be successful in selling to executives... intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer...
Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the... across our most complex Enterprise accounts. Shaping Zendesk’s next chapter and empowering customers to transform their CX and EX through...
at Zendesk’s Madison office dedicated to building and reinventing the backbone of our global search platform. As part of Madison... Opportunity As a Staff Software Engineer on the Search ETL team, you’ll be at the very heart of Zendesk’s flagship product...
approved. Research and respond to ZenDesk tickets to ensure tickets are assigned, followed up, and resolved timely. Support...
such as Genesys, Zendesk, SAP, Salesforce, X3, JIRA, Microsoft Windows, Google Docs/Sheets, etc.) Ability to manage multiple...
environment. Experience working with CRM, ticketing, or ERP systems (NetSuite, Zendesk, Salesforce, etc.). Ready to Join BRAVAS...
(e.g., Zendesk, Salesforce Service Cloud, custom support portals, or internal ticketing systems). Deep familiarity...
Zendesk ITSM on a weekly, monthly, and as-needed basis. · Responsible for daily ticket analysis and developing strategies...
preferred), Power BI, Zendesk, SPS Commerce, and Smartsheet. Advanced Microsoft Excel skills, including VLOOKUP, pivot tables...
, DocSend, Dropbox Sign, and many more! We use tools such as Slack, Jira, Zendesk, and Zoom to communicate with our users, work...
Infrastructure: GCP, Kubernetes Collaboration: Linear, Slack, Zendesk (for abuse reports) This role may not be a fit...
-volume or phone-based support environment Familiarity with CRM or ticketing systems (Salesforce, Zendesk, etc.) Bilingual...
with GSuite products Customer Relationship Management tool experience required (Zendesk) JIRA, Confluence experience preferred...
, Salesforce, and/or Zendesk ticket systems. Intune, JAMF, Mosyle, or any MDM platforms. Juniper or Meraki routing and switching...
. Strong computer, MS Excel, and phone skills required. Proficiency with: Microsoft Office Suite, Zendesk, Salesforce, and ability...
, Zendesk) Proficient in Google Suite and Excel What We Offer: A fixed base rate plus high earning potential through...
and processes. Ticketing / customer support management system (CSM) experience (e.g., Jira, Zendesk, ServiceNow, Salesforce Case...
) ABM (Demandbase, 6sense) BI & analytics (Power BI, Tableau) Scheduling (Chili Piper) CS & service platforms (Zendesk...