Job Description The best Customer Experiences are built with Zendesk. Our powerful platform facilitates customer... for how we do Zendesk, on Zendesk! You’ll quite literally be advocating for our products through the daily work you do, and be part...
Job Description Zendesk’s mission is to power exceptional service for every person on the planet, and our Go... annual and quarterly GTM planning—capacity models, segmentation, quotas, and compensation design—aligned with Zendesk...
truly matters, Zendesk is calling. We're looking for a Sales Operations Lead for APAC to join our high-performing Go... Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions...
Job Description Zendesk’s people have one goal in mind: to make Customer Experience better. Our products help... experience at Zendesk, enabling product teams to build, evaluate, and deploy state-of-the-art Large Language Model (LLM...
, professional and timely manner Be digitally-savvy, we use a variety of systems, such as Zendesk, Slack, Salesforce (previous...
., Zendesk, JIRA) is desirable. Sound understanding of Microsoft Office products. Tertiary or industry certification in IT...
ticketing systems (e.g. ServiceNow, Jira Service Management, Zendesk) · Experience with automation or integration platforms...
(e.g., LivePro, Salesforce Knowledge, Zendesk Guide, or similar). Industry Knowledge: Previous experience in the...
with urgency and collaborating with key stakeholders to resolve as quickly as possible Leveraging ZenDesk, Salesforce...
excited about learning how things work. Experience with ticketing software (Zendesk is a plus!) and interest...
: Demonstrated experience administering or maintaining a KMS (e.g., LivePro, Salesforce Knowledge, SharePoint, Zendesk Guide...
enquiries and follow-ups Familiarity with e-commerce platforms such as Shopify and Zendesk is highly regarded Knowledge of the...
knowledge of Zendesk. Experience with process improvements and system efficiencies. A change management mindset...
: translate customer feedback in Zendesk into Jira tickets, align engineers on roadmaps, own acceptance testing prior to release...