Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services... how leading government agencies leverage Zendesk’s AI-powered platform. As a trusted advisor and technical thought leader, you’ll...
metrics and insights to internal and external stakeholders Work within Zendesk Workforce Management to ensure individual... business objectives Experience with ERPs (Dynamics or SAP), Zendesk CRM or similar CX ticketing platform, retailer platforms...
, ServiceNow, OpsGenie, ZenDesk, NewRelic, etc.) Active user of digital products Familiarity with all platforms, including web...
. Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.)....
. This is a full-time position based remotely in the East Coast time zone of the United States. Technologies You'll Use Zendesk... under pressure, and take ownership of outcomes. Bonus Skills Experience with Zendesk, SupportLogic, or Jira. Experience...
troubleshooting tools (e.g., Wireshark, FFmpeg, debugging IDEs) and ticketing/CRM systems (e.g., Zendesk, Salesforce). Excellent...
, FFmpeg, debugging IDEs) and ticketing/CRM systems (e.g., Zendesk, Salesforce). Excellent communication skills, with the...
order issues Manage un-batchable report and investigate orders Manage ZenDesk Tickets Assist Customer Service... Zendesk Tickets What You Bring To The Role Minimum Requirements: High School or G.E.D. completion Strong verbal...
Experience with help desk software (ZenDesk, Oracle etc.) preferred Experience with payment processors (Braintree, PayPal...