Job Description Zendesk helps companies build better relationships with their customers. We do this by focusing... efforts in transforming how Zendesk drives revenue growth and operational excellence. What you’ll be doing: Set the vision...
service management tools (e.g., Jira, ServiceNow, Zendesk). Basic knowledge of networking and IT security principles...
of customer service positions. Interested in commercial fiction and/or ecommerce. Guru, Zendesk, and Talkdesk experience...
in Microsoft Excel, Word, Outlook, other software applications. Experience with Microsoft Teams Experience with Zendesk...
documenting workflows steps. · Experience with a support ticketing system such as Zendesk. · Willingness to travel to client...
systems (eg. Zendesk, Jira) for issue tracking. Ability to explain technical concepts in simple terms to non-technical...
office environment. 4. Preferred Experience with support tools or CRMs such as Zendesk or Salesforce. Experience writing...
interest in supporting SaaS users and enhancing their experience Bonus: familiarity with helpdesk platforms (Zendesk...
in Microsoft Excel, Word, Outlook, other software applications. Experience with Microsoft Teams Experience with Zendesk...
interest in supporting SaaS users and enhancing their experience Bonus: familiarity with helpdesk platforms (Zendesk...
and CRM tools (e.g., Zendesk, Salesforce, Customer.io). Data-driven leader with experience using KPIs to guide decision...
experience for all ticket buyers through the guest services platform, Zendesk. Contribute to the development of customer service...
experience will be prioritized. Advanced experience with a CRM (Customer Relations Management) ticketing system, i.e.. Zendesk...
to detail Technologically proficient (Salesforce, Zendesk, Jira, Gong, Resistant AI, Persona, Lexis Nexis) Experience in data...
terms to large and small audiences. Proficiency with call center management systems (e.g., Genesys, NICE, Zendesk...
Systems: ZenDesk, ServiceNow, Jira, Remedy * Framework Proficiency: Incident Response Lifecycle (NIST SP 800-61, PICERL...
with ticketing and tracking software, such as Zendesk, Freshdesk, Jira, Servicenow or others. Ability to independently prioritize...
Systems: ZenDesk, ServiceNow, Jira, Remedy * Framework Proficiency: Incident Response Lifecycle (NIST SP 800-61, PICERL...
as ideally experience with customer success tracking tools (e.g., Hubspot, Zendesk, Planhat) You are experienced in stakeholder...