Job Description About Us: Zendesk is a leader in customer experience solutions, dedicated to delivering innovative... platforms, including Zendesk, Amazon Connect, and AWS-based solutions, to enhance customer interactions and operational...
. This is a full-time position based remotely in the East Coast time zone of the United States. Technologies You'll Use Zendesk... under pressure, and take ownership of outcomes. Bonus Skills Experience with Zendesk, SupportLogic, or Jira. Experience...
. Proficiency with Microsoft Office Suite. Knowledge of CRM tools (i.e., Zendesk, Salesforce). Excellent verbal and written...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...
preferred. Strong knowledge of ticket management systems such as Zendesk. (or equivalent tool) Proven ability to collaborate...
-stack cloud-managed solutions strongly preferred. Strong knowledge of ticket management systems such as Zendesk...
with ticketing systems such as Zendesk or equivalents. Strong communication and collaboration skills. Ability to work independently...
such as Autotask PSA, ServiceNow, or Zendesk. Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS...
Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...
like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Documentation & Process Management: Proficiency...
frameworks Exposure to ticketing systems such as ServiceNow, Jira, or Zendesk Pursuant to various state Fair Pay Acts...
Provide white glove customer service through answering inbound calls timely and process inquires/requests from ZenDesk...
with Notion, Zendesk, and data-driven reporting. Why Join Us Be part of a growing national brand with room to make a real...
Slack channel and Zendesk tickets related to the workplace. Projects: Assist with various workplace experience projects...
-managed solutions strongly preferred. · Strong knowledge of ticket management systems such as Zendesk. (or equivalent tool...
Provides Tier 3 support via Zendesk helpdesk. Required Skills Expertise or ability to independently learn a variety of the...