inputs, scorecards, and weekly/monthly business reviews own dashboards for customer support performance; automate reporting... platforms to keep customer support operations running smoothly you should apply if you have: strong hands-on proficiency...
Workforce Planning Analyst - Supervising Associate Join our Core Business Services (CBS) team and you will help support the..., Talent, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management...
Job Category: Support Job Description: Oracle Customer Success Services As a key member of Oracle Customer... Success Services, we will join an international network of experts dedicated to driving customer success through innovation...
Job Description Title:Logistics & Asset Management Analyst Organization: IT Infrastructure & Operations Location...: India Hub Job Summary: The Logistics & Asset Management Analyst supports global IT asset lifecycle and logistics...
and systems. Along with their specialisms, every Analyst executes the support processes with precision and in a structured way...: The role of Technology Support Analyst sits within the Technical Operations Centre (TOC) as part of the wider IT...
support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving..., you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees...
with large Database management systems Extensive knowledge and hands on experience working on RAC, ASM, Grid Infrastructure... and Resolution Experience of contributing to a shared knowledge base Experience of Support level work, like resolving customer...
Management, to streamline operations and ensure adherence to best practices. · 24/7 Support Availability: Participate... in on-call rotations to provide critical issue support 24/7, ensuring the availability of systems and rapid issue resolution...
Management, to streamline operations and ensure adherence to best practices. · 24/7 Support Availability: Participate... in on-call rotations to provide critical issue support 24/7, ensuring the availability of systems and rapid issue resolution...
quality Serves as Situation Manager on highly sensitive Customer issues Consults with Management in directing resolution... i.e. BE / B.Tech / M.Tech / MCA / M.Sc. in Computer Science / Management Information Systems / Engineering / Math / Physics...
quality Serves as Situation Manager on highly sensitive Customer issues Consults with Management in directing resolution... i.e. BE / B.Tech / M.Tech / MCA / M.Sc. in Computer Science / Management Information Systems / Engineering / Math / Physics...
for visualization and reporting. Support project management activities like managing scope, timelines, and deliverables. Coordinate... tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated...
Job Description: Description The Lead Functional Analyst - HCC is part of the Information Management... (IM) for Airbus Programmes, Customer Engagement & Services. He/she is responsible for the day to day management of the Hypervision...
. Summary of the Job: The Business Analyst - Customer Care Center plays a pivotal role in driving customer satisfaction..., Avaya) Ticketing/Case Management Systems (e.g., ServiceNow) Project & Product Collaboration Agile/Scrum tools (e.g...
area. Provide operational and strategic support to Momentive’s global Quality Management and LIMS and related systems...Job Title: Lead Analyst, IT Manufacturing / Quality Summary: This position is responsible for support...
WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce... management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing...
organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst... will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. We expect greater...
ensures systems effectively support business processes while aligning with the company’s Digital Strategy. These critical... or equivalent is required. 10+ years of IT experience with ERP or Supply Chain Systems Management (sales, distribution, logistics...
Job Title: Lead Analyst - Costing COE Summary: Momentive Business Services (MBS) provides exceptional support... analysis, and standard cost management within a manufacturing environment Proficiency in SAP systems and advanced Excel skills...
satisfaction Ability to handle a subject from demand management, to development and support Ability to understand the business...: Operational Performance, Devices and Services, Employee Collaboration, Industrial and Specialist Devices, Workplace Support, User...