Job Description: Overview As a Technical Account Manager (TAM), you will function as a customer advocate.... You will be a key contributor in the onboarding, support services, adoption, training, and executive customer service briefing reviews...
experience (CX) fundamentals while expertly orchestrating internal resources to ensure customer success. Key Responsibilities... and delivering executive-level presentations. Proficiency with CRM systems and customer success platforms. Key Competencies...
Improvement Uncover root causes underlying recurring service issues in specific branches or regions. Account Executive...-making, and team development. Key Responsibilities Lead program and account management for 3-5 of Brink's largest...
Uncover root causes underlying recurring service issues in specific branches or regions. Account Executive Prepare...-making, and team development. Key Responsibilities Lead program and account management for 3–5 of Brink’s largest...
relationships between Genesys and enterprise customers by advising and equipping them to achieve their customer experience (CX... engagement throughout their CX journey. Develop and execute Customer Success Plans that serve as actionable blueprints...
to achieve their customer experience (CX) vision. As a highly consultative position, this role champions and advocates... of contact, providing high-touch engagement throughout their CX journey. Develop and execute Customer Success Plans that serve...
to maximize customer and business value. Present to and influence executive leaders (VP/SVP) to gain alignment and funding.... Leverage expertise in digital commerce and CX design to create intuitive, conversion-driving experiences. Explore emerging...
of that transformation. This role calls for exceptional executive presence and experience engaging with a wide range of stakeholders... executive presence and communications professional. A service-oriented-minded person who "Thinks Customer." Enjoy a hyper...
. Conduct workshops, discovery sessions, and executive briefings with customer personas ranging from field ops leaders and CX.... You will work closely with account teams and customers to: Craft tailored demos and solution narratives that resonate...
client engagements, including executive coaching and workshops. They focus on key deals and strategic accounts to improve... enablement, product input, content generation, analyst relationship contributions, event attendance, and account-based marketing...
. Conduct workshops, discovery sessions, and executive briefings with customer personas ranging from field ops leaders and CX.... You will work closely with account teams and customers to: Craft tailored demos and solution narratives that resonate...
in collaboration with Account Managers. Drive the next evolution of differentiated experience in partnership with our CX leaders... is translated into actionable insights through executive influence and cross functional partnerships. Build a proactive, customer...
, and guiding the regional Solution Architect (CX Architect) team to win transformational CCaaS opportunities. As both a domain... cases, ROI models, and platform differentiation in executive briefings. Sales & GTM Alignment Partner with AMER Sales...
Required: Bachelor's degree in business, technology, or related discipline. Experience (2+ years) in hands-on configuration of CX... skills for engaging with both technical and executive stakeholders. Certifications in Medallia, Qualtrics, or Sprinklr...
exists to protect that trust by ensuring that issues affecting customer account security, privacy, and safety are handled... to customer trust incidents - from account takeovers to data exposures. You'll lead cross-functional coordination, drive...
success in CX BPO enterprise sales with a strong, measurable track record in net-new logo acquisition. Established executive... Proven expertise in business planning, account strategy, and executive relationship management. Exceptional communication...
of successful CX BPO enterprise sales with a strong new-logo track record. Established executive relationships and credibility... for executive audiences. Collaborate with leadership on market expansion strategy; identify high-potential niches. Partner post...
for ARCH CT CX (customer experience) Assists in the evaluation of strategic acquisitions This role is ARCH Cutting Tool... - Distributor Account Management & Development – Manage, develop, and grow sales by supporting existing channel / distributor...
Deliver weekly status reports and provide project progress and issues to client stakeholders, delivery management and account... enterprise client projects with $20,000 - $250,000 in consulting services, including executive level sponsorship and reporting...
) Close collaboration with E-commerce and Call Center Operations to orchestrate changes, protect CX, and optimize conversion.../E-commerce, and CX; ship iteratively using feature flags and A/B tests Ensure launch readiness with playbooks, training...