Chat Agent Company: GreenTown House GreenTown is a full-service media production company. For over 25 years.... Job Details Job Title: Chat Agent Job Type: Full-time Job Category: Customer Support Salary Type: Hourly Location: Remote...
Job Title: Live Chat Agent Company Overview GSR Group proudly owns and operates Wingstop franchise locations..., providing outstanding food and exceptional service to our guests. We’re expanding our support team to include a Live Chat Agent...
insights, guided coaching, and intelligent automation. MCP/A2A Integration: Collaborate on multi-channel and agent-to-agent... (MCP/A2A) use cases that unify data and experiences across voice, chat, and digital channels. Cross-Functional...
Customer Care Agent Job Description Job Title: Customer Care Agent FLSA Status: Exempt/Non-Exempt Position... outstanding food and exceptional service to our guests. We’re expanding our support team to include a Customer Care Agent...
Job Description: Outbound Sales Agent - Optimy.ai Department: Business Development Center (BDC) Reports To: BDC... currently expanding our automotive division and are seeking an experienced and results-driven Outbound Sales Agent...
Job Description: Outbound Sales Agent - Optimy.ai Department: Business Development Center (BDC) Reports To: BDC... currently expanding our automotive division and are seeking an experienced and results-driven Outbound Sales Agent...
collaboration, creativity, and integrity Responsibilities Handle client travel requests via phone, email, and chat Provide...
to implement strategies that improve agent productivity, reduce non-productive time, and optimize call flows. Collaboration... via email, chat, phone, etc. Benefits: Why Aviso? At Aviso, you will find a dynamic and inclusive culture...
results and case resolution Promote and support Innovation and continuous improvement environment Become an agent... in-house recordkeeping applications as well as AI and CHAT Familiar with call-center technology Some of the ways we’ll help...
Infrastructure as Code experience (Ansible/Terraform) Exposure to AI/LLM chat bot integration into Web UIs and Agent AI workflows... a user interface for managing platform certification workflows Integrate/modify agent workflows to enable components...
and agent optimization techniques, including supervised fine-tuning, instruction tuning and preference optimization (e.g., DPO.../IPO). Curate datasets and tools for MCP. Build evaluation pipelines for agent workflows, including automated benchmarks...
- 4 days/week) | Practice Area: Technology & Engineering | Shape the Future of Real-Time Agent Assist in a Tier-1... Agent Assist capability for one of our Tier 1 financial services clients. This role will begin with vendor engagement...
, highly performant AI agent-based systems that combine LLMs with semantic search, tool orchestration, and business logic..., Chroma, Weaviate. Solid understanding of Embedding Models, Chat Completion Models, LLM token limits, context windowing...
, SAML/SSO and other widespread enterprise technologies Connect chat, agent chat, and virtual agent configuration and design... AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, Generative...
. Beyond building models, you will advance the agent ecosystem by experimenting with and applying core primitives such as tool... experience. - Design and implement advanced model and agent optimization techniques, including supervised fine-tuning...
/SSO and other widespread enterprise technologies Connect chat, agent chat, and virtual agent configuration and design...
in using and developing solutions using LLMs for complex, multi-agent, workflows. The ideal candidate will be passionate... and implement multi-agent workflows that integrate internal foundation models (e.g., BigRNA, REPRESS, FlashRNA) and external tools...
experiences for our customers while driving value for our business through improvements in our Voice (IVR) and Chat Bots.... · Voice and Chat Channel Experience: Expertise in designing for both voice and chat. · API and Integrations: Ability...
experiences for our customers while driving value for our business through improvements in our Voice (IVR) and Chat Bots.... · Voice and Chat Channel Experience: Expertise in designing for both voice and chat. · API and Integrations: Ability...
automated quality audits across multiple channels (chat, email, messaging, voice, social) Leverage tools like AmplifAI and AWS... to ensure alignment across global vendor QA teams Analyze QA, CSAT, and agent performance trends to uncover coaching, training...