environment in the Secretarial & Business Support department. Respond promptly to customer inquiries via email, phone, and chat... and service information to customers. Identify opportunities to improve customer satisfaction and processes. Support...
. What will you contribute? The Customer Value Lead will drive incremental ACV through customer engagements, programmatic initiatives and the... adoption of value-selling tools. This role requires a deep expertise in consultative/value selling, strong stakeholder...
to shape how we deliver high-quality customer support at scale, ensuring consistency while enabling local success. A list... scalable processes and training programs Experience managing outsourced or third-party customer support providers...
alongside Digital Trading, Customer, Finance and Retail Teams on a weekly basis to support with weekly trade and quarterly..., customer lifetime value, churn, engagement, and conversion rates. · Support Digital Marketing with the 3rd party tagging...
Customer Advocacy Manager, you will be the key technical interface between Ciena’s Global Services & Support team and our top.... Monitor support cases to ensure SLA compliance and lead executive-level escalations. Lead technical discussions, customer...
to the appropriate teams. Support the team in achieving customer satisfaction and retention goals. Contribute to the... to detail. Proficiency in using customer relationship management (CRM) tools and software. Excellent verbal and written...
, or related customer-facing role (non-sales). Hands-on knowledge of observability platforms or monitoring tools (Geneos, Opsview...-backed global partner. Scope of role The Customer Success Manager (CSM) will play a pivotal role in ensuring ITRS...
the right combination of insight, guidance, and practical tools to bring value to the partnership. Quota responsibility... to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting...
the right combination of insight, guidance, and practical tools to bring value to the partnership. Quota responsibility... to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting...
UK providing authoritative guidance and intuitive tools that support school leadership. We work across the full diversity... market intelligence, deal strategies, and insights with colleagues across Sales and Customer Success. Key responsibilities...
/ engagement Duration: Initial term to support immediate go‑live, with potential extension Clearance: BPSS (or higher) may... be required for some work environments Overview A public sector body is seeking an experienced Test Specialist to support the testing...
have: Demonstrating excellent customer service and support Excellent written and communication skills Sound decision making skills... have: Demonstrating excellent customer service and support Excellent written and communication skills Sound decision making skills...
into our small but high impact Customer Experience team at Experian Data Quality (EDQ). You will be part of a central product team... across multiple touchpoints: Product UI Help and support docs Emails and in-product messaging E-learning and onboarding content...
of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure... that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus...
with the customer and work backwards in everything we do, including advertising. If you're interested in joining a dynamic team... working to grow Amazon's advertising solutions with a focus on the customer, you've come to the right place. Amazon Ads...
, you will use building performance simulation tools and draw directly on your research and professional experience. You will guide... assistance programme: Staff Support Service Discounted medical insurance Visit to find out more. Our commitment to Equality...
A passion for identifying opportunities to enhance customer support Strong communication and organisational skills... of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout...
Take on tasks and projects beyond core remit as business needs evolve - providing hands-on support across priority initiatives... Experience with the use of digital marketing tools and social media to create audience engagement Experience in using analytics...
Build and maintain strong long-lasting customer relationships to ensure all client needs are met both short term... and deliver Whitespace Platform demonstrations to prospective and existing customers Attend, run or assist at customer training...
) you will help support the Marketing Operations team across a variety of activities. You will be part of a growing business working... and make an impact. You will be responsible for day-to-day support of the marketing and growth team across project management...