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Keywords: Director of Service Design & User Research, Location: London

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Director of Service Design & User Research

Job Description Internal Title: Head of Service Design & User Research Help shape the future of LEGO® retail... expertise in user research and service design, with a proven ability to embed experience-led thinking in digitally mature...

Company: Lego
Location: London
Posted Date: 24 Jan 2026

Art Director, Elevated Shopping, éShop Content Services

Description Elevated Shopping enhances the shopping experience through photography, video, graphic design..., and usability design. With a global network of teams in North America, Europe, Asia, and the Middle East, Elevated Shopping focuses...

Company: Amazon
Location: London
Posted Date: 16 Jan 2026

Experience Research Vice President

that strives for excellence in user experience research and design. As an Experience Research Executive Director in Operations... innovation and excellence in user experience design Collaborate with cross-functional teams to transform research findings...

Company: JPMorgan Chase
Location: London
Posted Date: 29 Oct 2025

Digital Designer

and XD Leads to ensure Company Design System is implemented to the highest standards and in service to the best possible user.... Reporting to the Design Director, you will provide support on design delivery for key accounts, and initiatives working...

Company: House 337
Location: London
Posted Date: 20 Dec 2025

Account Director, New Business

The opportunity Raconteur, now a part of TechnologyAdvice, is seeking an experienced Account Director to pitch... print reports in The Times, digital content hubs, insights reports, research and roundtables, as well as a range of digital...

Company: Raconteur
Location: London
Posted Date: 05 Dec 2025

Associate Director, Higher Education, Market Maker, Deloitte Digital

across other connected streams of work including service design, user research, user experience, and development build. Plan and execute... professionals of varying backgrounds and experience levels, including developers, business analysts, service designers, user...

Company: Deloitte
Location: London
Posted Date: 11 Jan 2026

Associate Director HR Apps - Workday UK Payroll, Human Capital

that brings research and analytics expertise together with deep industry knowledge, you'll develop change programmes... and by Workday for our deep implementation expertise. Our HCM Cloud Service Area provides Workday HCM solutions and services...

Company: Deloitte
Location: London
Posted Date: 09 Jan 2026

Senior Manager People Consulting - Financial Services 12 months ML cover

and design our approach for a particular client (with support from a Partner or Director), and then to lead delivery of this work... lead Organisation Design workstreams on complex, business critical programmes. You will be expected to Scope, price...

Company: KPMG
Location: London
Posted Date: 03 Dec 2025

Senior Manager - Financial Services People Consulting (Learning)

in-flight engagements Scope, price and design our approach for a particular client (with support from a Partner or Director... with colleagues from other service lines such as technology, finance, customer, or analytics Lead high-quality analysis that combines...

Company: KPMG
Location: London
Posted Date: 02 Nov 2025

Product Manager

with Tech, Data, and Design contributors, ensuring that your insights and expertise shape the development process... research to understand trends, customer behaviour, and competitive dynamics. Utilize insights to inform product strategy...

Company: Fastmarkets
Location: London
Posted Date: 18 Jan 2026

Product Manager

with Tech, Data, and Design contributors, ensuring that your insights and expertise shape the development process... research to understand trends, customer behaviour, and competitive dynamics. Utilize insights to inform product strategy...

Company: Fastmarkets
Location: London
Posted Date: 18 Jan 2026

Lead UX

refinement of research frameworks (qualitative and quantitative), service design thinking (from journey mapping to service... thinker who connects research, service design, and UX to deliver end-to-end experiences aligned with business goals. · Hands...

Company: Biglight
Location: London
Posted Date: 08 Jan 2026

Manager, UK BNPL Consumer Growth

and market expansion opportunities. Partner cross-functionally with Product, Design, and Research teams to translate business... priorities into scalable solutions — ensuring the technical design and implementation align with growth, commercial, and customer...

Company: PayPal
Location: London
Posted Date: 08 Jan 2026

Management Accountant (Temp to Perm)

, outcomes-focused partnerships, strategy, research and design. We combine these specialisms in different ways to address... operating in service-led, contract-heavy environments with imperfect or evolving finance systems, and who enjoys improving...

Company: Social Finance
Location: South East London
Posted Date: 25 Dec 2025
Salary: £60000 per year

Staff Machine Learning Scientist

-oriented, dynamic, and truly conversational system capable of reasoning, planning, and adapting to user needs in real-time.... By leveraging a multi-agent architecture and advanced language models, Gen3 delivers personalized and engaging user experiences...

Company: Zendesk
Location: London
Posted Date: 13 Dec 2025