Job Description Infosys is seeking Senior Consultant - Genesys Cloud. Infosys is a global leader in technology...-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands-on experience on development on Voice and Non-Voice...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
and capabilities for existing and emerging tools with Verint/Genesys, scope, build support, develop detailed business case, obtain...
territories through relationship development, mainly via phone conversations. - Experience in Salesforce, MS Office, and Genesys...
, Salesforce, Genesys Additional kudos if you… Professional Development Recommendations: “Learn to Lead” development training...
Must have experience in CCaaS or Contact Center as a Service Work Experience in Genesys Pure Connect Platform and/or Genesys PureCloud... Preferred Skills Experience deploying vendor/custom technology products Experience in Genesys Pure Connect /PureCloud suite...
Must have experience in CCaaS or Contact Center as a Service Work Experience in Genesys Pure Connect Platform and/or Genesys PureCloud... Preferred Skills Experience deploying vendor/custom technology products Experience in Genesys Pure Connect /PureCloud suite...
skills Broad working knowledge on call centre technology including CRM (Salesforce Service Cloud), Telephony (Genesys, AWS...
and employee experience (experience with leading vendors such as Genesys, Five9, NICE, Google, or AWS is required). A desire...
of cloud-based contact centre platforms (such as Genesys, Five9, NICE, Google, or AWS), and helping integrate AI and automation...., CCaaS, AI/GenAI), with exposure to vendors such as Genesys, Five9, NICE, Google, or AWS Ability to work independently...
and configuring cloud-based contact centre platforms (such as Genesys, Five9, NICE, Google, or AWS), integrating AI and automation... technologies (e.g., CCaaS, AI/GenAI), with expertise in vendors such as Genesys, Five9, NICE, Google, or AWS. Build and optimize...
of cloud-based contact centre platforms (such as Genesys, Five9, NICE, Google, or AWS), and helping integrate AI and automation...., CCaaS, AI/GenAI), with exposure to vendors such as Genesys, Five9, NICE, Google, or AWS Ability to work independently...
such as Genesys, Five9, NICE, Google, or AWS is highly preferred). Proficiency in system integration, APIs, data migration, and cloud...
and configuring cloud-based contact centre platforms (such as Genesys, Five9, NICE, Google, or AWS), integrating AI and automation... technologies (e.g., CCaaS, AI/GenAI), with expertise in vendors such as Genesys, Five9, NICE, Google, or AWS. Build and optimize...
such as Genesys, Five9, NICE, Google, or AWS is highly preferred). Proficiency in system integration, APIs, data migration, and cloud...
and employee experience (experience with leading vendors such as Genesys, Five9, NICE, Google, or AWS is required). A desire...
& product suites (Genesys or other) Excellent organizational skills, initiative and the ability to work with minimal..., and others Knowledge of voice biometric technologies would be an asset Cloud solution delivery experience is an asset (Genesys Cloud...