federal government experience Genesys cloud implementation experience...
federal government experience Genesys cloud implementation experience...
federal government experience Genesys cloud implementation experience...
federal government experience Genesys cloud implementation experience...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
-oriented QA Test Analyst with 5+ years of QA experience to support the implementation of the Genesys Cloud CX Contact Centre...) testing across Genesys Cloud CX and Verint platforms. Support User Acceptance Testing (UAT) coordination and resolution...
, or other ERP systems; Genesys Call Centre Software; Power BI; Salesforce (or other CRM software). At BD, we prioritize on-site...
-oriented Senior Test Analyst with 7+ years of QA experience to support the implementation of the Genesys Cloud CX Contact..., and user interface (UI) testing across Genesys Cloud CX and Verint platforms. Support User Acceptance Testing (UAT...
environment. (UCCX scripting) Proven experience with CCaaS platforms: Five9 (preferred), Cisco Webex, Genesys, Ring Central...
). · Excellent communication skills · Hands-on experience with Genesys Cloud and/or AWS Connect is a plus. · Able to obtain Federal...
’s degree in Computer Science, Information Technology, or a related field, or equivalent experience Knowledge of the Genesys... Cloud platform. Knowledge of contact centre solutions or product suites from vendors such as Genesys, NICE, AWS...
it. Not required but an asset – experience with Genesys phone systems, Creatio CRM, multi-channel service (email, chat...
and technology best practices. This includes workforce management, telephony, IVR, CRM and more (experience with Genesys, Creatio... are required and bilingual skills in French are an asset Not required but an asset – experience with Genesys phone systems, Creatio CRM, service...
/Genesys Telecom solutions using PegaCall CTI software Ability to provide innovative solutions to complex business needs...
reasoning Configure Web applications with Avaya/Genesys Telecom solution using Pega Call CTI (Computer Telephony Integration...
reasoning Configure Web applications with Avaya/Genesys Telecom solution using Pega Call CTI (Computer Telephony Integration...