Role Reporting to the IT Manager, the Help Desk Technician Level 1 provides first-tier support for the company's IT... them efficiently or escalating to higher-level support when necessary. The Help Desk Technician Level 1 is responsible...
Role Reporting to the IT Manager, the Help Desk Technician Level 3 is responsible for resolving complex technical..., and acting as a lead for Level 1 and Level 2 technicians. Your expertise will play a vital role in ensuring seamless IT...
Role Reporting to the IT Manager, the Help Desk Technician Level 2 is responsible for providing advanced technical... installation and upgrades, and ensuring efficient communication between users and the IT department. The Help Desk Technician Level...