Must Have Technical/Functional Skills ITIL Strong Knowledge and Hands-on experience Strong understanding of ITSM... principles and best practices, including ITIL framework. Experience with ITSM tools and platforms (e.g., ServiceNow). Excellent...
Job Title: ITSM Lead Location: Atlanta, GA Experience: 6-10 Years Employment Type: Full-Time Key Responsibilities...: Develop and enhance ITSM processes (Incident, Change, Problem Management) Monitor service delivery to meet SLAs and resolve...
At AIG, we are reimagining the way we help customers to manage risk. Join us as a ITSM Data Engineer Lead to play... community we serve. How you will create an impact We are looking for a highly skilled and analytical ITSM Data Engineer...
And more Description: RESPONSIBILITIES: Manage the ITSM Major Incident Management process according to ITIL and ITSM best practices. Lead the activities... and metrics to identify Major Incident Management improvement opportunities. Lead research and review of ITSM best practices...
best practices. Lead the activities required for effective and efficient operation of Major Incident Management within the ITSM tool... as a lead business partner with Major Incident Management process stakeholders. Monitor ITSM Major Incident Management process...
schedule (3 days onsite) out of our Atlanta office.* Your New Role: The Senior Product Manager – ITSM (Broadcast Focus...-scale solutions. This role will focus on optimizing IT Service Management (ITSM), Field Service Management (FSM), Customer...
about those assets are available when and where it is needed. Job Description: The Delivery Lead is accountable for operational... interfaces between TASCM and other ITSM Processes; performing Configuration audits; analyzing and defining the structure of the...
process. The position will be based in Atlanta. As a key leader in the IT Service Management (ITSM) function, the Lead... Lead, Incident Management Process will play a pivotal role within the Enterprise Service Management (ESM) office...
schedule (3 days onsite) out of our Atlanta office.* Your New Role: The Lead, Product Manager – Content Management... Development Lead efforts to align ESMO functions with specific business demands, engaging stakeholders to identify needs...
in communicating our value proposition and lead hands-on workshops for defining the customer solution, benchmarking, POC and deployment... plan. You will lead hands-on workshops for defining customer solutions, benchmarking, POC, and deployment plans, and play...
enterprise business, expand market presence, and consistently exceed growth targets. Execute the Sales Process: Lead the full... software solutions (e.g., ITSM, IT infrastructure, EX platforms) that enhance productivity, engagement, and ROI...
in infrastructure monitoring, software development (agile development practices), distributed systems, and operations (DevOps &ITSM... practices). What you will be responsible for: Lead Observability team in the design, implementation, and evolution of highly...
Process: Lead the full sales cycle, from prospecting to negotiation and closure, ensuring results while surpassing revenue..., with the ability to listen, understand diverse customer challenges, and position software solutions (e.g., ITSM, IT...
enterprise business, expand market presence, and consistently exceed growth targets. Execute the Sales Process: Lead the full... software solutions (e.g., ITSM, IT infrastructure, EX platforms) that enhance productivity, engagement, and ROI...
market presence, and consistently exceed targets in an aligned territory. Execute the Sales Process: Lead the full sales... to understand customer needs and position software solutions (e.g., ITSM, IT infrastructure, EX platforms) that drive productivity...
Process: Lead the full sales cycle, from prospecting to negotiation and closure, ensuring results while surpassing revenue..., with the ability to listen, understand diverse customer challenges, and position software solutions (e.g., ITSM, IT...
market presence, and consistently exceed targets in an aligned territory. Execute the Sales Process: Lead the full sales... to understand customer needs and position software solutions (e.g., ITSM, IT infrastructure, EX platforms) that drive productivity...
Solution Director, Platform Solution Architect Architect, Solution Lead What have we prepared for you? As the s Platform... Commercial Lead with Draft/mark-up of the schedules relating your part of the solution (SoW, SLA etc.) Supports Solution Manager...
-driven deliverables. Lead the design and implementation of scalable, secure, and resilient IT infrastructure architectures... within this area: Infrastructure as Code, Automation, Proactive. Knowledge of ITIL foundations / certifications / ITSM best practices...
Identity and Access Management Engineer to lead the design, implementation, and governance of enterprise-wide IAM solutions..., compliance, and business priorities. Lead design of identity lifecycle management, authentication, authorization, and privileged...