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Keywords: Lead / Head of Customer Experience & Support, Location: London

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Lead / Head of Customer Experience & Support

better! In this role you will: Lead, mentor, and grow a high-performing team across Customer Experience and Support (currently 3 team.... We're hiring someone to lead and transform our Customer function into a truly proactive, insight-driven team. You'll support...

Company: Charlie
Location: London
Posted Date: 29 Jan 2026

Head of Customer Experience

Job Description We're looking for an experienced Head of Customer Service Operations to lead global customer support... teams and elevate end-to-end customer experience. This is a senior leadership role with significant responsibility...

Company: Pertemps
Location: London
Posted Date: 08 Feb 2026
Salary: £80000 per year

Head of Engineering (Customer Experience)

best for you. Job Description At ASOS, we're passionate about bold, seamless digital experiences. As Head of Engineering, Customer Experience, you'll lead... Be Doing Defining Vision & Strategy: Set and execute the technology strategy for customer experience, aligning with ASOS...

Company: Asos
Location: London
Posted Date: 25 Dec 2025

Head of Customer Experience

A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸 TL;DR (because attention spans are real...): We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Our support team has long delivered...

Company: Manta Sleep
Location: London
Posted Date: 14 Dec 2025

Head of Customer Experience, EMEA

visit . The Opportunity We are looking for a Senior Director to lead our EMEA Customer Experience organisation... opportunity to lead the full customer lifecycle under one roof. You will oversee a unified organisation of ~18 Campers across the...

Company: Culture Amp
Location: London
Posted Date: 07 Feb 2026

Global Head of Customer Support

. About the Role The Global Head of Customer Support will lead our global support organisation - setting strategy, driving... and continuously enhance the overall customer experience. Drive the integration of AI and advanced tooling across Customer Support...

Company: RELX
Location: London
Posted Date: 26 Nov 2025

Global Head of Customer Support

. About the Role The Global Head of Customer Support will lead our global support organisation - setting strategy, driving... and continuously enhance the overall customer experience. Drive the integration of AI and advanced tooling across Customer Support...

Company: LexisNexis
Location: London
Posted Date: 26 Nov 2025

Head of Student Support & Wellbeing

and for supporting academic departments and administrative staff in delivering a high-quality student experience. UCL Student Support... services. About the role The Head of Student Support and Wellbeing (Strategic Operations and Planning)) will provide...

Location: London
Posted Date: 30 Jan 2026
Salary: £68284 - 76244 per year

Head of Procurement & Business Support/ Commercial Management

Head of Procurement, Business Support & Commercial Management Hackney Council Property Services | Climate, Homes... & Economy Directorate Salary: £76872 - £78090 Goodman Masson is proud to partner with Hackney Council to recruit a Head...

Posted Date: 07 Dec 2025
Salary: £76872 per year

Head of Support Services

Head of Support Services Hackney Council Repairs and Maintenance | Housing Services Salary...: £66,084 - £67,269 Goodman Masson is pleased to be partnering with Hackney Council to recruit a Head of Support Services, a critical leadership...

Posted Date: 07 Dec 2025
Salary: £66084 per year

Head of Customer Education Content

-KA2 We're hiring a Head of Customer Education Content, to lead the strategy, creation, and impact of the educational... and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia. We're looking for the Head of Customer...

Company: Pipedrive
Location: London
Posted Date: 17 Jan 2026

Head of Customer Success (EMEA)

a dedicated and skilled Head of Customer Success (EMEA) to onboard, nurture and grow relationships with new and existing teachers.... Requirements: Reporting to the Chief Revenue Officer, our Head of Customer Success (EMEA) leads the (non-technical...

Company: Cadmus
Location: London
Posted Date: 17 Dec 2025

Head of Customer Lifecycle & Engagement

at a turning point in how we engage, retain and grow our customers. We're hiring a leader to build and lead our customer... optimisation About you: Leadership experience in CRM /customer engagement within a digital, data-driven business Proven...

Company: Zopa
Location: London
Posted Date: 08 Feb 2026

Head of Customer Service

, and annual operating plan aligned to business goals. - Build and lead a high‑performing Customer Service team; set clear... Service portfolio. Requirements - 7+ years of progressive experience in Customer Service with 4+ years leading managers...

Location: London
Posted Date: 03 Dec 2025
Salary: £125000 - 160000 per year

Head of Clinical Research Services and Co-Lead of Joint Clinical Research Office

research support. Responsibilities The Head of Clinical Research Services will be responsible for leading the Clinical... & Innovation Services (RIS) provides a professional support service for research and innovation activities at City St George...

Posted Date: 25 Jan 2026
Salary: £63606 - 65509 per year

Anthropologie - Creative Store Experience Lead

that provides an engaging and personalized experience for each customer Leadership + Team Management Lead: advises store... in the UK and Europe. Role Summary The Creative Store Experience Leader is a visual merchandising expert supporting head...

Company: Urban Outfitters
Location: London
Posted Date: 10 Jan 2026

Anthropologie - Creative Store Experience Lead

that provides an engaging and personalized experience for each customer Leadership + Team Management Lead: advises store... in the UK and Europe. Role Summary: The Creative Store Experience Leader is a visual merchandising expert supporting head...

Company: Anthropologie
Location: London
Posted Date: 10 Jan 2026

Customer Intelligence Lead

Customer Intelligence Lead is a pivotal role in this team. Reporting to the Head of Customer Insights, you'll own the day... lead complex analysis and modelling yourself where needed, while guiding a mid-weight Customer Intelligence Analyst...

Location: London
Posted Date: 11 Jan 2026

Customer Marketing Lead - (12 month FTC)

Customer Marketing Lead to head up Product Marketing and Go-to-Market (GTM) for our customer audience (estate agency and house... for our customers. This leader owns the accountability for driving customer value, setting the marketing agenda, and empowering a team...

Company: Zoopla
Location: London
Posted Date: 08 Jan 2026

Customer Marketing Lead - (12 month FTC)

decisions. We are seeking a highly strategic and experienced Customer Marketing Lead to head up Product Marketing and Go...-to-Market (GTM) for our customer audience (estate agency and house builders). This pivotal role requires a leader who is equally...

Company: Zoopla
Location: London
Posted Date: 20 Nov 2025