. C'est un rôle clé et transversal, au cœur de la collaboration entre Product Management, Engineering, et Customer Success... Customer Success & Sales pour aligner besoins utilisateurs, objectifs business et faisabilité technique. Expliquer clairement...
: The Lead Customer Operations US is responsible for driving the success of Pelico’s deployments in the US market, ensuring... measurable customer value, and mentoring one Customer Operations Manager. Acting as both a strategic partner and hands...
. You’ll work closely with a diverse and talented team, including Customer Success Managers, Tech Consultants, Account.... We are currently seeking an Account Manager focused on our SaaS & CPaaS Platforms to join our office in Paris, France...
; Ensure proper adoption of the product by the customer; Establish best practices for client engagement, onboarding project... to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the automotive...
? Join as a Technical Account Manager in our Customer Success team. Trained on our innovative platform, you will become your customers... alongside a Customer Success Manager and in close collaboration with our Sales Executive, you will analyze their architectures...
product innovation: integrating video into menus. It’s more than visuals, it’s a way to build trust through transparency... Engineering Manager with a real entrepreneurial mindset. Someone who doesn’t just manage, but builds, challenges, and brings...
of our recently-internalised Customer Data Platform in a context of a strategy of product diversification, working with CRM/PRM teams..., you are an expert of the Google suite (Analytics 4, Tag Manager, BigQuery) and you have had experience managing a Customer Data Platform...
As a Customer Success Manager, you will own a portfolio of 100 high-value clients and contribute to $1M in Annual Recurring Revenue... (ARR). Your goal is to drive customer success, maximize product adoption, and ensure long-term retention, ultimately...
B2B payment fraud. Business-Oriented and Customer-Focused: You understand that our success is tied to our customers...' success. You are driven to understand customer needs and guide your team to build solutions that not only excel technically...
services activities. Manage the tracking of contract renewals in collaboration with the Customer Success team. Monitor..., and above all their employees. Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed...
evenly: 50% on KYC review activities—including customer onboarding (KYB-KYC), transaction investigations, and edge cases... reviews and onboarding new customers. Onboarding and training new team members on KYC procedures and practices. Providing...
-functionally with Sales, Customer Success, Marketing, Product, and Finance, you'll be the driving force behind how we structure... efficiency is a bonus Comfortable working with external partners and cross-functionally with Sales, Product, Customer Success...
, Customer Success, Account Management and ideally in the Tech industry We are seeking individuals who demonstrate coachability..., Senior Key Account Manager Rencontrez Peter, Customer TeamLead Découvrez l'entreprise Explorez la vitrine...
Intelligence platform. Our mission: turning every customer interaction into a growth opportunity. As a Scaled Account Manager... pilot of their success at scale, using technology and data to create an exceptional and personalized customer experience...
Collaborating with sales and product teams to ensure seamless customer onboarding and ongoing satisfaction Identifying... of upsell and product cross-sell opportunities. Working with the Business Development Manager, you’ll bring these deals...
Collaborating with sales and product teams to ensure seamless customer onboarding and ongoing satisfaction Identifying... of upsell and product cross-sell opportunities. Working with the Business Development Manager, you’ll bring these deals...
Talent Acquisition: Participating in identifying, recruiting and onboarding talents in collaboration with the Store Manager... Shoe brands, and has employees of over 100 nationalities. JOB PURPOSE : As a Team Manager, you will play a pivotal role...
and Customer Success. You’ll manage and coach the existing RevOps team, scope and prioritize cross-functional initiatives... by transforming the customer journey whether it’s fully digital, mobile-first, or connected in-store experiences. Following...
Profil recherché * Première expérience (2 à 3 ans) dans un environnement SaaS, idéalement sur des fonctions Customer Success, Adoption... avec Anne et (Customer Success Director) * WHO Interview /Culture (1h) avec Priscille Déjeuner suivi d'un échange autour...
’on travaille sérieusement sans se prendre au sérieux) Tes missions En tant que Customer Success Manager confirmé(e) / senior, tu... Success Manager, Account Manager ou équivalent, dans un environnement SaaS ou logiciel B2B. Tu as déjà géré des portefeuilles...