The Senior Client Service Executive will be responsible for: Administration services for the team as a whole... and for individual client projects To support the Managers in delivering brand and marketing activities of the company - an integral...
The Senior Client Service Executive manages the entire media process from strategic recommendations, detailed plan... preparation, implementation, including review of plan performance of assigned brands The Senior CSE Seeks and recommends viable...
monitoring, advanced analytics and delivering tailored solutions. Senior Client Executive Location: TMandaluyong, National... If you are, we are looking for a Senior Client Executive to be part our team passionate about bringing compelling levels of insights to our partners...
Overview The Senior Manager for Client Services will lead and manage the operational support and strategic delivery... of our PH-based Healtcare accounts. This role will be instrumental in driving performance excellence, fostering strong client...
to ensure superior service delivery by meeting or exceeding accuracy and related SLAs. They will support the development... of process improvement and innovation strategies for client businesses and assist client transformation teams, EXL transformation...
partnership to translate client needs into scalable, measurable service programs. Job Responsibilities: Serve as primary point... In conjunction with senior management help set client expectations in a professional and effective manner, Support day-to-day...
Client Service Director Truelogic, Inc. - Makati City, Metro Manila Location: Ayala Avenue, Makati Work Setup: Onsite... strategic and influential Client Service Director (CSD) who will lead the overall retention, performance, and growth...
more complex issues to senior staff. Provide excellent customer service by focusing on providing a great experience...Job Description: Join our team as a Customer Service Representative, where you'll handle billing transactions...
more complex issues to senior staff. Provide excellent customer service by focusing on providing a great experience...Job Description: Join our team as a Customer Service Representative, where you'll handle billing transactions...
Job Description: We are seeking a highly organized and detail-oriented Management Information Systems (MIS) Executive... Continuously plans and organizes the training course and design as suited to the needs of the process Ensure compliance to client...
for monitoring, analyzing, and managing live operational performance within the EXL to ensure Service Level Agreements (SLAs...) and client expectations are consistently met. This role involves tracking queue health, managing agent adherence, optimizing...
for monitoring, analyzing, and managing live operational performance within the BPO to ensure Service Level Agreements (SLAs...) and client expectations are consistently met. This role involves tracking queue health, managing agent adherence, optimizing...
for monitoring, analyzing, and managing live operational performance within the EXL to ensure Service Level Agreements (SLAs...) and client expectations are consistently met. This role involves tracking queue health, managing agent adherence, optimizing...
on a regular basis. Conduct agent interviews to gauge customer service orientation and communication skills trainability.... Protects the confidentiality of client and adheres to company policies regarding confidentiality. Create a positive work...
on a regular basis. Conduct agent interviews to gauge customer service orientation and communication skills trainability.... Protects the confidentiality of client and adheres to company policies regarding confidentiality. Create a positive work...
: Manage real-time queues in both contact center, back office, chat, or blended client areas. Experience in scheduling... stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself...
's integrity and efficiency. Responsibilities: Manage and report L&A compliance related requirements arising from Client.... Assist the projects for assigned business/operations area. Responsible for coordinating the Internal, External & Client...
's integrity and efficiency. Responsibilities: Manage and report L&A compliance related requirements arising from Client.... Assist the projects for assigned business/operations area. Responsible for coordinating the Internal, External & Client...
, and attrition-related initiatives. Create visually engaging content for reports, updates, and internal communications. Client... Visit Management Coordinate logistics and act as primary liaison for client visits, ensuring professional representation...
Sales Executive is responsible for driving client acquisition, lead conversion, and seamless customer onboarding to generate... Senior Sales Executive plays a key role in accelerating business growth, enhancing customer experience, and maximizing...