Title: Client Service Desk Corporate Title: Administrator Location: Bangalore / Mumbai Job Profile: Purpose of Role...About MUFG Global Service (MGS) MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than...
. Learn more at betsol.com. Job Description Lead the Service Desk function: manage daily operations, ownership of ticket... satisfaction. Responsibilities: Supervise and mentor Service Desk staff; provide coaching, training and performance feedback...
Role Summary You’ll lead a high-performance Service Desk. (L1–L3) delivering SLA-driven support to SMB/Enterprise... clients. This is a hands-on leadership role: 60% team management & service delivery, 40% senior technical escalation...
some of the worlds’ most successful Fortune 500 and Fortune 1000 companies. Job Summary: The IT Service Desk Team Lead... the quality and performance of service desk operations. The Team Lead will play a key role in developing and implementing...
Project Role : Service Desk Lead Project Role Description : Oversee first-level technical support, ensure incidents... the team updated with necessary customer-specific knowledge. Maintain efficient service desk operations. Must have skills...
for Service Desk team and Knowledge Management database for IT team supporting: · Workplace related queries and issues. · M365... in set up of Service Desk for GSC NSC Team. · Supervise newly created SD team and its ramp up for GSC NSC organization...
Service Desk Manager / India Team Leader Are you passionate about IT and eager to grow your career in a dynamic..., international environment? Join our Service Desk team in India, where you'll be the first point of contact for IT support...
and more than 45.000 staff. Job Description Service Desk Leadership Lead and manage the Service Desk team to provide timely... updates by the team. Provide training and mentoring to junior service desk engineers. Monitoring Administration Manage...
Manager will lead the IT Service Desk team in Bengaluru, ensuring timely and high-quality end-user support across the... and support the team. Responsibilities: Service Desk Operations Lead daily operations of the IT Service Desk, ensuring...
Sapiens is on the lookout for a Senior Analyst (Service Desk) to become a key player in our Bangalore team. If you're... a Service Desk pro and ready to take your career to new heights with an established, globally successful company, this role...
. India based Service Desk Analysts are required to work within a shift pattern Monday to Sunday. The Service Desk team... for our customers supporting AtkinsRéalis end-users. The Service Desk Analyst reports to the Global Services – Service Desk Lead...
Essential Skills Leadership & Management: Strong ability to lead, coach, and motivate a team. * Communication... Proficiency: Familiarity with service management and ticketing software, and a good understanding of IT infrastructure...
desktop/laptop compliance. The Senior IT Support Specialist will report to the IT Team Lead/Manager and will work closely... and share Knowledgebase to the teams Propose Service Improvement Plans for the company and work on implementing them Maintain...
desktop/laptop compliance. The Senior IT Support Specialist will report to the IT Team Lead/Manager and will work closely... and share Knowledgebase to the teams Propose Service Improvement Plans for the company and work on implementing them Maintain...
: 7:00 AM - 7:00 PM Austin time (8:00 AM - 5:00 PM East to West Coast) Reports to: Lead of Deal Desk (Revenue Operations... office five days a week to keep the energy, engagement and speed going. Overview: The Deal Desk Analyst will play a key...
: 7:00 AM - 7:00 PM Austin time (8:00 AM - 5:00 PM East to West Coast) Reports to: Lead of Deal Desk (Revenue Operations... office five days a week to keep the energy, engagement and speed going. Overview: The Deal Desk Analyst will play a key...
: Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it... and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management...
agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. Team... Description We are seeking a highly organized and proactive Product Manager to lead and support agile product development initiatives. This role...
Services, to lead the Customer Experience team that supports the 24x7 IT service desk team providing L1 support consistently... requirement(s) of the service desk(s), placed in 2-3 time zone locations. 2. Create performance related reports at a process...
and compliance of IT environment. Facilitate migrations, software rollouts and lifecycle replacements. Respond to Service Desk... with Global Architecture team in order to ensure compliance and compatibility with company global infrastructure standards...