, is seeking a highly skilled Help Desk Support Specialist to join our dynamic team. This role focuses on providing exceptional... support for Microsoft Office (Word, Excel, PowerPoint) issues, along with other IT-related inquiries, ensuring smooth daily...
Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced... experience preferred) Minimum of 3 years of experience in: IT Call Center or Service Desk environments Active Directory...
is a plus) At least 3 years of experience in the following areas: IT Call Center or Service Desk support Active Directory user...Responsibilities Peraton is seeking an experienced Tier 3 Technical Support personnel member that will provide...
Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced... experience preferred) Minimum of 3 years of experience in: IT Call Center or Service Desk environments Active Directory...
Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced... experience preferred) Minimum of 3 years of experience in: IT Call Center or Service Desk environments Active Directory...
Specialists to support an upcoming IT support services effort for the House of Representatives. In addition to Tier 1...Senior Technology Support Specialist (Tier 3) Location: Washington, DC (on-site) Full-time with benefits...
Specialists in an effort to support the House of Representatives in IT support services. In addition to Tier 1 responsibilities...Advanced Technology Support Specialist (Tier 2) Location: Washington, DC (on-site) Full-time with benefits...
Summary: The Tier 1 IT Service Desk Representative provides frontline support for end-users by diagnosing... year supporting macOS and remote access tools Minimum 3 years in an IT call center or help desk environment Minimum 3...
and diverse individuals. The Service Desk Representative will operate within a Call Center environment, providing support to House... of customer service on all support calls and consistently adhere to defined Quality Standards. Provide Tier 1 front-line support...
and diverse individuals. The Service Desk Representative will operate within a Call Center environment, providing support to House... Tier 1 front-line support via phone, live chat, remote desktop tools, and, when necessary, onsite visits. Support the...
will operate within a Call Center environment, providing support to House (House of Representatives) office staff located.... Provide Tier 1 front-line support via phone, live chat, remote desktop tools, and, when necessary, on-site visits. Support...
Management systems (i.e. BMC Helix (Remedy) Three (3) years minimum experience in: IT Call Center environments Active... technical problems to provide timely solutions while escalating complex issues to higher support levels when necessary. Team...
for providing desk side and/or call center support to end users for complex issues. Escalation point for IT Support Tech level 1/2..., serve as endpoint of escalation for the Help Desk, application owners, and tier-3 support teams on issues related to the...
Manage daily Tier 1 service desk operations, ensuring timely and accurate resolution of customer issues via phone, chat... is preferred. Desired Qualifications ITIL Foundation certification or higher. HDI Support Center Manager or equivalent...