, is seeking a highly skilled Help Desk Support Specialist to join our dynamic team. This role focuses on providing exceptional... support for Microsoft Office (Word, Excel, PowerPoint) issues, along with other IT-related inquiries, ensuring smooth daily...
Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced... experience preferred) Minimum of 3 years of experience in: IT Call Center or Service Desk environments Active Directory...
is a plus) At least 3 years of experience in the following areas: IT Call Center or Service Desk support Active Directory user...Responsibilities Peraton is seeking an experienced Tier 3 Technical Support personnel member that will provide...
Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced... experience preferred) Minimum of 3 years of experience in: IT Call Center or Service Desk environments Active Directory...
Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced... experience preferred) Minimum of 3 years of experience in: IT Call Center or Service Desk environments Active Directory...
Specialists in an effort to support the House of Representatives in IT support services. In addition to Tier 1 responsibilities...Advanced Technology Support Specialist (Tier 2) Location: Washington, DC (on-site) Full-time with benefits...
Specialists to support an upcoming IT support services effort for the House of Representatives. In addition to Tier 1...Senior Technology Support Specialist (Tier 3) Location: Washington, DC (on-site) Full-time with benefits...
Summary: The Tier 1 IT Service Desk Representative provides frontline support for end-users by diagnosing... year supporting macOS and remote access tools Minimum 3 years in an IT call center or help desk environment Minimum 3...
and diverse individuals. The Service Desk Representative will operate within a Call Center environment, providing support to House... Tier 1 front-line support via phone, live chat, remote desktop tools, and, when necessary, onsite visits. Support the...
and diverse individuals. The Service Desk Representative will operate within a Call Center environment, providing support to House... of customer service on all support calls and consistently adhere to defined Quality Standards. Provide Tier 1 front-line support...
will operate within a Call Center environment, providing support to House (House of Representatives) office staff located.... Provide Tier 1 front-line support via phone, live chat, remote desktop tools, and, when necessary, on-site visits. Support...
Management systems (i.e. BMC Helix (Remedy) Three (3) years minimum experience in: IT Call Center environments Active... technical problems to provide timely solutions while escalating complex issues to higher support levels when necessary. Team...
for providing desk side and/or call center support to end users for complex issues. Escalation point for IT Support Tech level 1/2..., serve as endpoint of escalation for the Help Desk, application owners, and tier-3 support teams on issues related to the...
providing Tier 1 support, Account Service Desk operations, and advanced support services. Manage staffing and resources... Help Desk Operations Program Manager Federal IT Technology Service Desk Leadership Tier 1 IT Support Management...
Manage daily Tier 1 service desk operations, ensuring timely and accurate resolution of customer issues via phone, chat... is preferred. Desired Qualifications ITIL Foundation certification or higher. HDI Support Center Manager or equivalent...