Center (DOC). Specifically, you will be providing Tie-1 Network monitoring, Operational Support, and Help Desk services... Job Qualifications: Skills: Help Desk Support, Monitoring Tools, Network Operations Certifications: None Experience: 3 + years...
. Responsibilities: Essential Job Functions: Resolve advanced technical support issues escalated from Tier 1 and Tier 2 technicians... certifications At least 3–5+ years of IT support experience with at least 1–2 years in a Tier 3 or senior support capacity...
as needed. Back up Tier 1 on the phones and tickets as needed. Training, mentoring, and supporting T1 Help Desk Technicians...Job Title: Tier 2 Help Desk Technician Company: Virtual Technologies Group (VTG) Location: Hybrid, Maumee OH Reports...
do not meet these clearance requirements will not be considered. Responsibilities: Provide Tier 2 support for escalated..., configuration management records, and SOPs. Collaborate with Tier 1, Tier 3, and engineering teams to resolve complex issues...
Job Title: Solutions Analyst – Tier 1/2 Service Desk Support Job Type: Contract-to-Hire Location: Hybrid Remote... motivated individuals to join a Tier 1–2 Service Desk team, providing both project-based and standard technical support duties...
Delaware Nation Industries is seeking an experienced Help Desk Support Specialist to support the United States Coast... and Coast Guard telecommunication support personnel to provide services and correct problems. Monitor daily operations...
performance and equipment issues. Monitor and optimize network services and provide end user support for all network related... management connectivity for network equipment. Monitor and optimize the performance of enterprise SD-WAN and internet...
Job Description: Job Overview Job Title: Help Desk Technician 1 (Iridium) Job Location: Tampa, FL... and correct core problem. Escalate more complex problems to next higher tier support level for resolution. Monitor trends...
. Provides second-tier support to users’ applications or hardware issues. Interacts with network services, software systems... Service Desk Specialist for a Full-Time position in Kansas City, MO. Job Summary: The Tier II Service Desk Specialist...
customer service and are committed to driving growth and success in our industry. Summary The Help Desk Technician... workstations, printers, servers, firewalls, switches, and phones. Support requests may entail tier I/II issues related to active...
Job Title: Help Desk Professionals (Tier 1- Tier 3) Company: Virtual Technologies Group (VTG) Location: Hybrid/Remote... Overview Virtual Technologies Group is seeking dynamic, customer-focused Help Desk Professionals across Tier 1 to Tier 3...
in South Carolina! Role Description: Provide Tier 1 technical support to include initial trouble ticket/call prioritization...+ years' IT Help Desk support experience and 2+ years' of experience in Computer/IT hardware support (can be concurrent...
in South Carolina! Role Description: Provide Tier 1 technical support to include initial trouble ticket/call prioritization...+ years' IT Help Desk support experience and 2+ years' of experience in Computer/IT hardware support (can be concurrent...
Overview: The National Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end... Troubleshoot, monitor, and maintain client computers and desktop applications Support current Windows operating systems Support...
The National Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support... updating servers Qualifications 1 to 3 years’ experience in a technical support role Current Microsoft Desktop...
and Job Responsibilities Implement and manage Tier 1 help desk functions for B2B, Microsoft 365, and related applications, ensuring timely... will support a dedicated Help Desk Team responsible for managing VA’s enterprise Entra ID B2B tickets in the Microsoft 365...
Management: Work with the service desk team to monitor, prioritize, and manage service desk tickets in the system, ensuring... Service Desk Analyst to join our IT team. As the first point of contact for practices experiencing technical issues...
managers. – Monitor the company’s IT ticketing system. – Provide tier 1 and 2 (First Call Resolution) support to employees...Service Desk Team Lead, Washington, DC The Service Desk Team Lead will provide hands-on technical support related...
Suite Products, Computer Systems, Help Desk, Helpdesk, Support, Network, Networking, Chicago Recruiters, Information... Technician, Level 2 Responsibilities: – Monitor the company’s IT ticketing system. – Provide tier 1 and 2 (First Call...
to be apart of our team! Position Summary: Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification... devices, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution Provide...