plataformas do mercado, dentre elas: Zendesk. Nosso DNA está intrinsicamente ligado a descomplicar a tecnologia e gerar resultados... parte de uma equipe de resolvedores natos, orientados a resultados. Atuar diretamente com clientes na implantação da plataforma Zendesk...
Zendesk. A função envolve resolver dúvidas, solucionar problemas e garantir que os clientes tenham uma experiência positiva... dos clientes, garantindo um atendimento eficaz e cortês. - Utilizar a plataforma Zendesk para gerenciar e acompanhar os tickets...
, and competitive aspects of the Zendesk sales cycle. As an SC you are both sales focused and technically savvy... reference architecture in support of client solutions Where We Work Zendesk is not your average tech company...
for both new and existing customers of Zendesk. In the role, you will become a product expert and articulate the value of Zendesk... buying decision. This is a new team at Zendesk, so you will be one of the founding members in what will be a fast-growing...
you to work with the world’s fastest growing mid-market and Fortune 500 leaders? Zendesk is hiring! Zendesk builds software...: Generate new business opportunities to fuel the Zendesk AE pipeline. Work closely with Account Executives to develop targeted...
support. You are the designated support contact for Zendesk's Premier customers. You are able to understand customer needs... experience. You are the focal point of a global team to major customers and a funnel for their input back to Zendesk. You bring...
, SQL o Jenkins/Gitlab o Postman o Cyberduck/Filezilla o Jira o Salesforce Service Cloud or Zendesk o Teams/Slack...
on KPIs and metrics. Nice to Have Zendesk or similar ticketing systems Familiarity with Slack and online team...
: Operational Management Operational Management Monitor the operation in real-time through Zendesk. Ensure compliance with work... sector, technology, or companies with 24x7 support. Technical Skills: Zendesk, Slack, Google Apps Intermediate Excel...
optimization, and structured writing. Experience managing enterprise-grade knowledgebase platforms such as Confluence, Zendesk...
or cybersecurity tools Experience with ticketing systems (JIRA, Salesforce, Zendesk etc.) Log analysis using a SEIM product (Splunk...
. Preferred Qualifications: - Familiarity with customer service platforms and CRM tools (e.g., Salesforce, Zendesk)....
and/or finance-technology industry. Working knowledge of CRM tools, such as Zendesk. Basic computer knowledge: MacOS, Lark...
, data hygiene, and regular audits. Support integrations with platforms such as HubSpot, NetSuite, Zendesk, Nue.io CPQ...
with Zendesk, Salesforce, Intercom, or Freshdesk Excellent troubleshooting and problem-solving abilities Experience with remote...
logs Experience with Zendesk, Salesforce, Intercom, or Freshdesk Excellent troubleshooting and problem-solving abilities...
Cloud, Oracle, ServiceNow, Zendesk, among others). Deep understanding of Service Cloud, preferably Salesforce solution...
Cloud, Oracle, ServiceNow, Zendesk, among others). Deep understanding of Service Cloud, preferably Salesforce solution...
Cloud, Oracle, ServiceNow, Zendesk, among others). Deep understanding of Service Cloud, preferably Salesforce solution...
. Diferenciais: • Conhecimento em ferramentas como Zendesk, Intercom ou similares. • Experiência com plataformas digitais, startups...