a pipeline for Zendesk Account Executives Respond to inbound requests via zendesk support, the telephone and email Organize... and identify potential Zendesk solutions to fulfill requirements Ability to multi-task, prioritize, and manage time effectively...
that allows you to work with the world’s fastest-growing mid-market and Fortune 500 leaders? Zendesk is hiring! Join the company... that is defining the future: As a 2025 Gartner Magic Quadrant Leader, Zendesk doesn't just build software for better customer service...
environment. Where We Work Zendesk is not your average tech company. We have all the stuff you’d expect - competitive pay... manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic...
Engagement / Support Platforms (e.g., Zendesk, Intercom, Help Scout, Freshdesk, HubSpot Service Hub) * Knowledge Base... / Documentation Tools (e.g., Notion, HelpDocs, Intercom Articles, Zendesk Guide) * Communication Tools Google Workspace (Docs...
integrations. Experience with ticketing systems (Zendesk, Jira, Freshdesk) and CRM tools. Strong problem-solving and analytical...
Familiarity with clinical documentation or medical terminology Tools Proficiency Must-Haves (Required) CRM Systems: Zendesk...) or training platforms Automation: Zapier or workflow automation tools Support Ticketing: Advanced knowledge of Zendesk...
service systems. Experience working with Zendesk, Slack, or Google Apps. English is not mandatory, but desirable...
in a similar role with proven team management experience; Familiarity with Intercom, Zendesk, Freshdesk, Hubspot, Aircall...
service systems. Experience working with Zendesk, Slack, or Google Apps. English is not mandatory, but desirable...
: Proficiency in Customer Support Systems (Zendesk or similar) and CRM tools Detail-Oriented: Highly organized with exceptional... Proficiency Must-Haves (Required) Customer Support: Zendesk or similar ticketing and VOIP systems CRM Platforms: Salesforce...
platforms (e.g., Jira, Zendesk). You have proven track record of leading and scaling customer service operations in a fast...
-functional work across countries. Experience with Zendesk omnichannel and Zendesk QA feature platforms will be considered...
-on experience with CRM platforms (Salesforce, HubSpot, Pipedrive, Zendesk Sell, RD Station, or similar). A strong analytical...
, or risk scenarios Reliable in logging and updating client interactions and engagement status in CRM systems. (e.g. Zendesk...
, ITIL, and COBIT is beneficial. Proficiency with ticketing systems, including Zendesk, Jira, and Salesforce...
* Reliable in logging and updating client interactions and engagement status in CRM systems. (e.g. Zendesk, Intercom, Backoffice...
). Experience integrating AWS Connect with Salesforce, Zendesk, or ServiceNow. Exposure to monitoring tools such as CloudWatch...
like JIRA or Zendesk. Experience using logging and APM tools such as DataDog to investigate and diagnose issues. Fluency...
like JIRA or Zendesk. Experience using logging and APM tools such as DataDog to investigate and diagnose issues. Fluency...
: Supervisor HABILIDADES Conhecimento em sistemas de gestão de chamados (ex.: TOTVS, SAP, Zendesk, entre outros); Excel...