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Keywords: Strategic Design & Customer Engagement Lead, Location: Cambridge, MA

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Strategic Design & Customer Engagement Lead

Job Title Strategic Design & Customer Engagement Lead Job Description In this role, you’ll combine strategy.... Your role Design and lead high-impact customer engagements (executive workshops, strategy sessions, co-creation events...

Company: Philips
Location: Cambridge, MA
Posted Date: 08 Feb 2026

Customer Engagement Platforms Architect

Job Description General Summary: The Customer Engagement Platform Architect will serve as the strategic... and technical lead responsible for designing, optimizing, and scaling Vertex’s customer engagement platforms across marketing, field...

Location: Boston, MA
Posted Date: 04 Feb 2026

Strategic Initiatives Lead, Wealth Management

Strategic Initiatives Lead will provide strategic and program management leadership and support for key Retail Wealth Management... dynamically across the broader organization to optimize for engagement and mutually beneficial outcomes with other Voya business...

Company: Voya
Location: Boston, MA
Posted Date: 01 Feb 2026
Salary: $135000 - 155000 per year

Program Director - Family Engagement & Jewish Life

our strategic needs: Create the strategic vision of the JCC's family engagement work. Provides leadership and guidance.... Identify and build community relationships that creates effective partnerships for sustainable programming. Lead, design...

Posted Date: 18 Jan 2026
Salary: $75000 - 85000 per year

Engagement Manager II

design, defining the engagement's operating model, managing the technical setup, and overseeing the final user acceptance... as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely...

Company: Braze
Location: Boston, MA
Posted Date: 28 Nov 2025

Strategic Pursuit Leader, Large Deals - US Remote

strategies that address the business goals and technology needs of a customer. Lead the solution design, construction... Leader will be responsible for managing and orchestrating end-to-end strategic pursuit cycles. They will architect engagement...

Company: NTT Data
Location: Boston, MA
Posted Date: 29 Jan 2026

Solution Design Manager

to athenahealth’s success, working collaboratively with Sales and Customer Success teams to formulate and execute strategic... and athenahealth’s Sales team, all sales divisions. The Solution Design Manager is the primary pre-sale teammate responsible...

Company: Athena Health
Location: Boston, MA
Posted Date: 25 Jan 2026

Manager, Brand Design

predictable ROI. About this position: Reporting to the Executive Creative Director, the Brand Design Manager will lead visual... Lead creative brainstorming sessions and contribute strategic insights to campaign development Partner closely...

Company: Later
Location: Boston, MA
Posted Date: 28 Nov 2025
Salary: $140000 - 160000 per year

North America Digital Customer Nurture Manager

digital engagement strategies that support the customer lifecycle - from onboarding to renewal - while aligning with regional...) initiatives by partnering with the ABM lead and leveraging platforms like Demandbase to enhance account-level engagement...

Company: Philips
Location: Cambridge, MA
Posted Date: 25 Jan 2026
Salary: $109200 - 174000 per year

Product Customer Success Manager- Vehicle Intelligence

for all Vehicle Intelligence products. Design and deliver structured customer engagement anchors such as: Product Office Hours..., capturing key customer roles such as supervisors, administrators, and strategic operational users. Lead the Vehicle...

Company: Axon
Location: Boston, MA
Posted Date: 17 Jan 2026
Salary: $103500 - 165600 per year

Director, Data Engineering & Infrastructure (Customer Success)

and we're transforming our data capabilities to drive a new era of proactive, data-informed customer engagement. Role Overview... to enable predictive insights (e.g., contact reduction, customer pain propensity, satisfaction scoring). Lead innovation...

Company: Toast Inc
Location: Boston, MA
Posted Date: 16 Jan 2026

Senior Manager, Customer Success Operations

with the GTM systems and Customer Success teams, you'll drive the operational engine behind digital and hybrid engagement..., and in-product guidance to accelerate customer engagement and reduce manual CS effort Collaborate with Community and Education teams...

Company: Klaviyo
Location: Boston, MA
Posted Date: 14 Jan 2026

Lead Solutions Architect, GSIs

is to be a technical relationship owner for our most strategic global partners. You will lead our technical engagement strategy... Strategic Technical Enablement: Act as the primary technical point of contact for GSIs. You will design and deliver deep-dive...

Company: Klaviyo
Location: Boston, MA
Posted Date: 29 Jan 2026

Lead Software Engineer, Mission System, Maritime

technical owner for an entire mission system, including stakeholder and customer engagement, requirements definition, roadmap... deliverables and impact to broader program Own customer success through the design and delivery of a fully operational mission...

Location: Boston, MA
Posted Date: 28 Jan 2026

Lead GTM Recruiter

pipelines across Sales, Strategy, Services, Customer Success, Marketing, and other teams. You will personally lead complex...-prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear. Strategic & Customer-Centric...

Company: Later
Location: Boston, MA
Posted Date: 09 Jan 2026
Salary: $145000 - 165000 per year

Principal OCM and Adoption Lead

measurable value and ensure consistency across customer engagements. Mentor and coach cross-functional teams to foster knowledge...-sharing and continuous improvement across PLM, CAD, and ALM. Design and manage adoption reporting metrics (e.g., user...

Company: PTC
Location: Boston, MA
Posted Date: 24 Dec 2025

Lead Technical Recruiter

, referrals, community-based approaches, and outbound engagement Lead offer strategy, negotiation, and closing conversations... content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate...

Company: Later
Location: Boston, MA
Posted Date: 21 Dec 2025
Salary: $145000 - 165000 per year

Learning & Development Lead, Patient Value and Access, US Oncology

needs. Lead the design, development, and delivery of training programs on disease state, engagement skills, customer..., ensuring the field team leverages technology to enhance productivity and customer engagement. Stay up to date in coverage...

Company: Takeda
Location: Boston, MA
Posted Date: 02 Dec 2025

Solutions Consultant

For Own the technical sales motion Lead end-to-end technical engagement across the sales cycle, from early discovery through... stakeholders, and maintain momentum. Deliver the technical win Design and execute demonstrations and POCs that prove value...

Company: Indico Data
Location: Boston, MA
Posted Date: 08 Feb 2026

Marketing Communications Manager

looking for a strategic storyteller and content creator with a strong sense of design and a passion for crafting compelling messages. The... engagement across multiple marketing initiatives supporting the sales and promotion of the Thomas M. Menino Convention...

Posted Date: 07 Feb 2026